Payment Policy

1. Office Policy

Health & Integrative Wellness LLC asks patients to understand their financial responsibilities and report changes to their address, insurance, or other patient information. Before sending updates, ask the office how to submit them. This page summarizes the office policy provided for publication. The update date shows when this website was published, not when the original office policy took effect. Confirm current charges and whether the office accepts your insurance plan before care.

2. Co-Payments and Payment Methods

The office policy asks patients to provide their current insurance card for each visit, including online and in-person visits. Co-payments and past-due balances are due at check-in. The listed payment methods are cash, check, and credit card. Payments are handled outside this public website.

3. Insurance Claims

Insurance is a contract between you and your health plan. The office bills a primary insurer as a courtesy when possible. Ask the office how to provide complete primary and secondary insurance information, including any changes. Incomplete information may leave you responsible for the bill.

Your insurer determines eligibility and benefits. If an out-of-network insurer pays you directly for the office's services, the policy requires you to forward that payment to the office immediately.

4. Health Plan Participation

We are in network with Blue Cross Blue Shield and UnitedHealthcare. We are out of network with all other insurance plans. Network status does not confirm coverage for your particular plan, service, or appointment, so check your benefits with your insurer before booking.

5. Referrals and Prior Authorization

Some plans require a referral from your primary care provider or your insurer's approval before a specialist visit. The office may assist, but the policy makes the patient responsible for obtaining required referrals and authorizations. Check your plan's requirements before the appointment.

6. Missed Appointments

The office requires 24-hour notice of cancellation. Under the office policy, a missed appointment may be charged a $30 fee. Contact the office if you need to change an appointment.

7. Returned Checks

The supplied policy lists a $35 returned-check charge, payable by cash or money order, in addition to the amount of the returned payment.

8. Medical Record Copies

Request medical records through the practice's designated patient process. Ask about the available format and any applicable copying fee before requesting a paid copy. Charges must follow the rules applicable to your request.

9. Outstanding Balances

The office policy calls for two billing statements when an account is overdue. If payment is not made, one phone call follows to try to arrange payment. Contact the office promptly with questions about a balance or payment arrangements.

10. Billing Questions

Health & Integrative Wellness LLC
Phone: 973-631-0670
Email: info@healthandintegrativewellness.com

Use email only for general office questions. Do not include insurance ID numbers, medical records, or other private health information. The office can direct you to the appropriate patient channel.